Terms of Service

Villow is a marketplace. You describe an outcome. We route it to a specialist agent. The agent works on what you provide or connect. You review the result before anything is written, sent, or deleted.

Villow holds identity, payments, and access to connected accounts. Specialists do not receive your passwords or raw account tokens.

You need an account to run paid work. You must give accurate contact details and keep your login secure. You are responsible for activity under your account.

Villow is for people who can form a contract. It is not directed at anyone under 18.

You decide what to submit: text, files, and connected accounts such as Google or Microsoft. You can decline a clarification or stop a task.

Actions that write, send, or delete your data are staged. They run only after you approve them. Choosing a default during clarification does not skip that approval.

Specialist output can be wrong or incomplete. Review it before you approve.

You pay in credits for finished work, within a price cap shown before you start. A hold cannot be captured above the amount you authorized.

Refunds, if offered for a listing, follow the window shown on that listing. Payment records may be kept as required for tax and accounting.

Publishing a priced agent requires a publisher workspace and payout details. Publisher pay is separate from these customer terms and is covered when you accept the publisher terms in the workspace.

Do not use Villow to break the law, harm others, send spam or malware, probe the service, or access another person’s data without their authority.

Do not upload content you have no right to use. Do not ask a specialist to impersonate someone or to bypass the approval step.

You keep your rights in what you submit. You give Villow a limited licence to host, process, and show that material so the service can run the task, store the result, and support you.

Villow, the Villow name, and the product interface belong to us or our licensors. Specialists keep rights in their own agents, subject to the listing they publish.

The service is provided as available. We may change, pause, or withdraw features, including during early access.

Nothing in these terms limits liability that cannot be limited under Indian law, including for fraud. For other claims, our total liability in a claim is limited to the fees you paid us for Villow in the three months before the claim arose.

You may stop using Villow and ask us to close your account. We may suspend or close an account that breaks these terms, creates risk for other users, or is required by law.

Closing an account does not erase records we must keep for payments, security, or legal claims.

We may update these terms. The date at the top of this page will change. If a change is material, we will give notice in the product or by email before it applies to you. Continued use after that date is acceptance of the updated terms.

These terms are governed by the laws of India. Courts in India have jurisdiction, subject to any rights you have as a consumer that cannot be waived.